Privacy Policy

Last Updated: 14/08/2025

At V&R Scents, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, purchase products from us, or interact with us in any way.

1. Who We Are

V&R Scents is the data controller responsible for your personal data.

Business Name: V&R Scents

Website: www.vrscents.uk

Email: vrscentsuk@gmail.com

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

dentity Data: Your first name, last name, title, and username.

Contact Data: Your billing address, delivery address, email address, and telephone numbers.

Financial Data: Payment card details (these are processed securely by our payment provider and are not stored by us).

Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.

Technical Data: Your IP address, browser type and version, time zone setting and location, and other technology on the devices you use to access our website.

Profile Data: Your username and password, purchases or orders made by you, and your preferences.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect any special categories of personal data, such as details about your race, religion, or health.

3. How Your Personal Data is Collected

We use different methods to collect data from and about you, including:

Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, or email. This includes personal data you provide when you:

* Place an order for our products.

* Create an account on our website.

* Subscribe to our newsletter.

* Give us feedback.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To Fulfil Our Contract: To process and deliver your order, including managing payments, fees, and charges.

For Our Legitimate Interests:To manage our relationship with you, to notify you about changes to our terms or privacy policy, or to ask you for feedback.

For Marketing: We will use your Identity, Contact, and Profile Data to form a view on what we think you may want or need. You will receive marketing communications from us if you have requested information from us or purchased goods from us and have not opted out of receiving that marketing. You can opt out at any time.

5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out above:

Service Providers: Such as our payment gateway and delivery companies (e.g., Royal Mail, DPD).

Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide legal, banking, and accounting services.

Regulators and other authorities: Who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We also limit access to your personal data to those employees and service providers who have a business need to know.

7. Your Legal Rights

Under data protection laws, you have rights in relation to your personal data. These include the right to:

* Request access to your personal data.

* Request correction of your personal data.

* Request erasure of your personal data.

* Object to processing of your personal data.

* Request restriction of processing your personal data.

* Request transfer of your personal data.

* Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at vrscentsuk@gmail.com.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

9. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: vrscentsuk@gmail.com

Address: 4a White Lane, Bradford, BD6 1AS

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.